Now That’s McService!
Joelle said at some point on July 17, 2007
So, a few weeks ago, I swung through the McD’s drive-thru for some ungodly reason and ordered a mushroom burger. I get it home and it’s raw inside. Annoying, yes, so I call up the joint and give them my beef, so to speak. Jennifer the Manager puts my name on a list to get a replacement for free the next time I come by. I rarely eat at McDonald’s (especially since the McBone incident), so it’s taken me this long to cash in on that. I was at the post office yesterday and with McD’s right there, I hit the drive-thru to get my freebie.
I told them at the speaker that my name was on a list, but they put me on hold to get someone else. A couple minutes later someone else comes to the speaker and I give my order again. Then I pulled forward to the second window where I’m greeted by an extremely snot-faced girl with her hair greased so tight into a ponytail she looked permanently surprised. She also sported that little curl of fringe in front like she hairsprayed it and then used the curling iron. Her lipstick was a lovely shade of frosted raw porkchop, lined in what could only be described as dried blood. And I kid you not, her name tag said “Quanshunta”.
“Mmmkay, that’ll be… uh.... $6.48,” she said, as though I just had just awakened her from a coma.
I replied, “Oh… I’m on Jennifer’s list? This sandwich is just a replacement...” Her blue airbrushed talons came jutting out the window, dangling the white McDonald’s sack and she said, “OK, fine. Here!” as though my dialogue is keeping her from dealing with pressing matters of State.
Visibly holding a five dollar bill in my hand, I quickly said, “In the confusion, I’d forgotten to say I’d like to add on a Diet Coke —” but before I could finish, she cuts me off.
“We’re out of that,” she said, without missing a beat.
“Oh, I see. Well, I’m willing to pay for it.... Wait, you’re out of Diet Coke?” I said, a bit confused. “Are you really out of soda or are you just saying that so you don’t have to turn 45 degrees, stick a cup under a spout and press a button?”
I haven’t seen an eyeroll that over the top since I was in junior high. “Whatever!” she sighed and waved her hand, dismissing me.
I pulled away, muttering not-fit-to-print obscenities about her virtue under my breath and decided that not only was I no longer hungry, I didn’t trust that burger one bit. Quanshunta had “I spit in your food” written all over her. It could have been perfectly fine, but I wasn’t willing to risk it.
I’ll make my own mushroom burger. It’s better anyway. Damn you, Quanshunta. *shakes fist*












from Canadia
I don’t condone it, but there are times that that “fire in the hole” video seems like a good idea. (on youtube. it’s bad kids. I won’t link it).
from Houston • Cocktail: Mango Mojito
Call Jennifer back and tell her what a schwancunta Quanshunta was.
from Santa Barbara, CA
OMG that story is too funny, but I can only imagine how annoyed you must’ve been. Not as much as Quanshunta though, I imagine, since you took her away from whatever super important things she was doing, like relining her lips or making sure her hair is still greased in place.
from San Diego, CA • Cocktail: slightly dirty Grey Goose martini
@icyshard: it was SO greased. I know you know that look. haha. Everyone has seen it on someone. And why are the ponytails always so tiny?
from earth
wait wait wait. the golden arches has a buger with shrooms in it? nu-uh. I was just there tonight and I wear I didn’t see that…
from Chattanooga, TN
Quanshunta?! ....surely you jest?! HA!
from San Diego, CA • Cocktail: slightly dirty Grey Goose martini
@Salena: Nope. That is totally what it said. And I couldn’t really tell what kind of a name it was. It sounds made up, but it could be from some other culture. It was definitely unusual, that’s for sure.
@Luka: It does, indeed. Angus burgers. They’re a bit gigantic, though. I have to admit, I like my homemade burgers better. I’m so over fast food anymore…
from SD CA (this week) • Cocktail: Red Headed Slut
there shall be no burger eating outside of the state of TX. down with mcd’s.
from bremen, germany
wow. i would call back and tell on her. that was bad. but definitely
makes for a funny story on the blog
I agree. Rat on Quanshunta.
Ugh! I had a similar experience the last time I wne to McD’s. The employees were having a fight at the money taking window, and a guy who looked like the “manager” was flirting with two girls at the counter and giving them free drinks. Meanwhile, I had to honk my horn to get them to give me the rest of my order--they were not happy with me, but I wanted my food dammit!
I called their person and never got a call back.
Chik-fil-a employees are much more pleasant, and the food isn’t quite so bad for me.