Atlanta, Mylanta.

  • December 4th, 2008

So, I’m in Georgia visiting the other half of my brain, Kathy. It’s so good to see her and Reilly, too. I’ve not seen him since he was 6 months old, so it’s great to see what a little man he’s become. SO cute. Seriously, full of cute. And beans. And attitude. Ahhh…. three. Actually, he’s one of the most well-behaved kids I’ve ever seen. He says please and thank you without any prompting and he’s clearly a smart, smart kid.  Funny, too.  We’ve been having a good time playing and he seems to have a taken to Auntie Joelle quite well.  Kids like me. I think because I still am one.

Of course, no travel is complete without a little drama. As soon as I landed last night, I received a metric ton of emails from a client panicking because his site was displaying the Wordpress install screen.  I *just* finished his site and signed off completely on it yesterday. It was beautiful, perfect even. In fact, I was pretty impressed with myself!  That’ll teach me. I go away one day and the sky falls.

Normally, I don’t totally freak out about such things because that’s just the nature of the Internet. Things happen. You put in a support ticket and hash it out. But the poor client was at his wit’s end. He’s great, though, I really like the client… he’s just not jaded by the wonky workings of the Internet yet and is new to blogging so it sent him into a multi, multi, *multi* email tailspin.  I had to call Hostmonster and Troy, who is the most patient man on Earth, listened to me rant and carry on. I think there were tears at one point. I explained that I’d been up all night, that I’d been traveling for 7 hours and that I just got off a plane and asked him for forgive me my temporary psychosis.  He was so gracious about it. Kudos to you, Troy at Hostmonster.

Anyway, Troy said he couldn’t help me technically because they don’t support Wordpress, but he said he would “take a peek”. I submitted an official ticket to support and told the client that what can be done is being done and that if nothing was resolved by this morning that I would call again.  Well, this morning I was greated with an email from the client that the site was back online, nothing was lost and hallelujah, I can stop drinking antacids.  Thank you, Hostmonster! (Seriously, I love Hosting Matters — we’ve hosted with them for years and years, but I must say that Hostmonster deserves epic accolades.)

Ok, Kathy is back from putting Reilly down for a nap and now we’re off to the movies to see Twilight.  I could go for some popcorn….

6 insightful thoughts

Peggy said on 12/04/08 @ 11:09am

How stressful. I’m glad it got worked out and you can now enjoy yourself for a bit.

Have fun!

Karina said on 12/04/08 @ 11:12am

I’m so glad it worked out! What a nightmare for a while.

Go, Hostmonster, and go you for being gracious enough to help your client even on vacation. You rock.

Mike B said on 12/04/08 @ 11:27am

Welcome to Atlanta!  Sorry about the rain, but if you would have let me know beforehand I could have ordered better weather!  Hope you enjoy your stay!!!!

Mike

the slackmistress said on 12/04/08 @ 12:23pm

Eeeek! That’s the worst.

Happy Vacationing!

Joelle said on 12/04/08 @ 2:58pm

Thanks! It’s not technically a vacation; we’re doing work stuff — hashing out the New Year’s schedule. But, spending time with Kathy feels like a vacay, so close enough!  smile

becky said on 12/17/08 @ 9:44pm

So what’d you think of the movie? (Not sure if you’ve read any of the books or not – I haven’t, actually.) Hoping you had a wonderful time and are getting ready for Christmas. (PS – need your address!)

Elsewhere

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Next Stop: Oprah! Moxie Client on Dr. Phil!

We were super excited earlier this month when our client, Patricia of MotherinLawHell.com, told us that she was going to be on Dr. Phil’s show.  Woo!  That’s amazing to start.  But when we found out her website was going to be displayed on Dr. Phil’s “big screen” we were even more excited. National television? Syndicated even? Yes, please.

Last Friday the episode aired and I made sure to record it for posterity. Full disclosure: I don’t watch Dr. Phil often (ok, ever), but I was more than happy to watch it that day! And according to Patricia, the Dr. Phil staff “LOVE the design!” and think “it’s so FUN!”.  Yay! We’re thrilled to hear that since we pride ourselves on bold and happy designs. We do fun. Come and knock on our door, Dr. Phil’s staff. Anytime! smile

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