Comments on: You Really Got a Hold on Me

By: FiZ

FiZ — Thu, 21 Jun 2007 07:55:36 +0000

I had to switch banks when I moved to DC and my new bank already started off of the wrong foot with me. So I live less than 2 miles from DC, live in MD, and work in VA. It should be reasonably expected to see purchases from all three in a month or even 2 of those within a day. I tried to pay my cable bill while on break at work and was told that my card was denied. I just put over 1,400 in the account 3 days ago, I knew I had more than enough money, but I had to call that wonderful service number to find out what the problem was. Even after providing my SSN and all pertinent information, the customer (dis)service rep was talking down to me like some kind of criminal. All-in-all, it took more than an hour and a half of call transfers, account verification and general abuse before the bank accepted the fact that I’m not a thief attempting to avoid detection by purchasing in different states, I just live in the DC-area.

By: antisocialite

antisocialite — Mon, 11 Jun 2007 18:34:25 +0000

the same thing happened to me last friday with my visa card through my bank. i had a voicemail, and an email waiting for me when i got home. i am leaving that bank due to many other issues, but for once they actually helped me. someone had racked up over $700 in internet purchases for travel on my dime. i have no idea how they caught the charges, but i was very grateful!

By: Joelle

Joelle — Mon, 11 Jun 2007 10:47:57 +0000

@becky: yeah, that’s what I figure, too. That bank is looking into them.

@joz: yikes! I feel so lucky that they didn’t drain my account. There isn’t a lot in there as it is. haha!

@Jenny: yay for crisis-averting banks!

By: Jenny

Jenny — Mon, 11 Jun 2007 08:42:58 +0000

Wow, that’s some scary shit. We had that happen once with my husband’s card, and we had the number and card changed. Never happened again. I love how (some) banks protect us in times of crisis!!

By: :: jozjozjoz ::

:: jozjozjoz :: — Sun, 10 Jun 2007 22:45:23 +0000

Someone stole our credit card number and made a fake card. They ran around and charged up I think $5k in a weekend. We just happened to check the account right after it happened and called the CC company to cancel the card. Sheesh. What a pain.

By: Peggy

Peggy — Sun, 10 Jun 2007 07:14:10 +0000

ha ha, it’s the stress of being up at 3 that has me kookie! I meant we need to meet for cocktails because of the stress you must have felt when all this happened and me for being up. Nevermind me

I agree with Becky though. I watched a program on online identity theft and those little $2 charges are them making sure that the card works - then they go for the throat. It’s really terrible but kudos for your bank catching it in time.

By: becky (lola)

becky (lola) — Sat, 09 Jun 2007 23:23:58 +0000

those little $2 charges are the crooks making sure the account is valid before they rack up the bigger charges. it’s v. good that the bank put a hold on it before that.

now, you should also go and check your credit reports. all three of them, just to be safe. you know that you get a free report each year, right? use it, so you can make sure everything’s okay. everything’s probably okay, but it’s better to check.

By: Joelle

Joelle — Sat, 09 Jun 2007 13:26:43 +0000

@peggy: I’m sorry… what? lol. I’m confused, is this in response to this entry?

Sorry you’re up at 3am, though! That sucks. I hate it when I wake up in the middle of the night…

By: Peggy

Peggy — Sat, 09 Jun 2007 10:16:19 +0000

We need to meet for cocktails. Only, can we do it at around 3am because that is when I’m WIDE AWAKE

By: Kathy

Kathy — Sat, 09 Jun 2007 07:44:28 +0000

Holy shit. Greeeeeat.